Leolux privacy statement

Your personal data are not a commodity. That is why there are legal regulations that stipulate what information we can ask you for and what we can do with it. In summary: we do not share your personal data with others and you only need to provide us with the details we actually need to answer your questions. We also cannot keep any data we do not use.

The text below explains how Leolux handles your personal data.

Legal responsibility

Leolux is a brand of Leolux Living BV, founded and with registered office in Venlo (NL). Our models are developed and produced here in Leolux’s own factories in Europe. When producing furniture for all its brands, Leolux takes into account the legal requirements that apply in the country where the furniture will be delivered. As a result of this, there may be certain models, parts or upholstery materials that we are unable to supply there. In the information, purchase, and after-sales process, legal requirements apply with respect to the collection, storage and sharing of personal data.

Rules apply to the collection, storing and sharing of personal data during information processing, purchasing and after sales.

Questions?

If you have any questions about how Leolux handles these data, please contact our Privacy Officer.

Leolux Living BV
PO Box 3076
5902 RB Venlo, The Netherlands
Phone number: +31 (0)77-3877222
Email address: privacy@leolux.nl

Your privacy is guaranteed

We are happy that you are interested in our products and trust that our website provides you with all the information you need to make the right choice. We comply strictly with the European regulations, more specifically the General Data Protection Regulation (GDPR).

Requesting your data

At various places on our website, but also elsewhere in the information and purchasing process, you share your details with us. We only collect the data needed for the purpose that we agree on with each other, however. If, for instance, you just want to receive a single brochure from Leolux, we only request your name and address details. If you would like to receive a monthly newsletter, your name and email address will suffice. In that case, we do not need your postal address or age.

Keeping your data

Leolux only stores your data if you have explicitly given permission for this. If we may send you a newsletter periodically, for example, or if you register in the Leolux Service Database as a Leolux customer. In that case, your data are only stored for that specific purpose. Furthermore, you can withdraw your permission at any time. Leolux then ensures that your data are deleted from the file.

Third parties

Leolux does not share any personal data with third parties. Data that you provide to Leolux are exclusively viewed by Leolux itself. Websites hosted by external parties emphatically do not have permission to process, store or use data for their own purposes. The handover of personal data to government institutions and authorities only takes place in the context of mandatory national legislation.

Cookies

You can visit our web-pages without telling us who you are. You remain anonymous, therefore.

Because we want to optimise our information provision and the website’s functioning, visits to the website are analysed (anonymously). We use cookies for this. If you do not want cookies to be stored on your computer, you can refuse them. The website will still give you all the information available. You can delete stored cookies at any time via your browser’s system settings.

What are cookies?

They are small, harmless text files that websites send to your computer and which are then stored by your browser. Upon every subsequent visit to the particular website, your browser sends the contents of the cookie back. This allows the website to store the data that correspond to your browser and your visit. This is how our website can remember your favourite models, for instance. We call this kind of cookies ‘technical cookies’.

Other cookies help us to recognise you as a unique visitor, analyse which pages of the website are visited frequently, measure the effectiveness of online advertising campaigns or be able to display certain advertisements based on your browsing history. The first two types are called ‘analytics cookies’ and the second two types ‘advertising cookies’.

All these cookies work anonymously. After all, we do not need to know who visits our website, but we would like to know how a visit to our website unfolds.

Which cookies does Leolux use?

Analytics cookies: These cookies allow Leolux to analyse your visit to our website. Are you able to find what you are looking for easily? Or does it take you several clicks to get to the right page? This information helps us improve our website. A website that provides you with the right information quickly is customer friendly. We do not monitor you personally, the cookies work entirely anonymously.

Advertising cookies: Leolux uses banners and other online advertising campaigns. Cookies can measure the effectiveness of these campaigns. If you view a website displaying a banner from Leolux, the party that provides the banner places a cookie. We place a code originating from that same party on our website. If you open our website after seeing the banner, the cookie received earlier is sent back to this party. This allows us to measure the effectiveness of a banner or other advertisement.

So-called ‘re-targeting’ can also be used. For instance, you may have first viewed a page on the website. Re-targeting means that you are then shown a new advertisement for Leolux later on. This makes it possible to tailor advertisements to the interests of visitors.

Forms

Below, we describe how Leolux processes data that you share with us when, for example, you request information, submit a request for service or book a tour. Leolux only uses these forms to collect data that are needed for the purpose indicated on the form.

Combining data

We ask for your address details in various forms; we only use these details to create a unique identification. The entered address details, combined with your surname, ensure that you do not appear twice in our database. When you register for various services (e.g. registration as customer, newsletter, visitor to Leolux, request our yearbook), we will combine your data in one file. It is always possible to unsubscribe for the individual services. Leolux will then, however, not delete any sub-data from the database.

Request for annual

Your data are used one time only for the sending of the particular booklet, not for other/future mailings. You can indicate via an ‘opt-in’ whether you want to receive the newsletter. We only store your name and email address in that case. You can permanently unsubscribe whenever you receive a newsletter thereafter. At that point, we delete the data we have stored for the sending of the newsletter.

 

Newsletter

If you request the newsletter, we only store your name and email address. You can permanently unsubscribe whenever you receive a newsletter thereafter. At that point, we delete the data we have stored for the sending of the newsletter.

Via Creandi

If you sign up online for a tour at Leolux, we ask you for the data we need to ensure your visit goes smoothly. For that, we only need the details of the person booking the tour. Other persons in the group are not registered by Leolux. After your visit, we delete the stored data.

 

Registration as customer

Leolux does not receive any customer data from its dealers. If you, the consumer, register a model on Leolux’s website yourself, we can help you quickly if there are questions or problems. In that case, the product identification number will be linked to your contact details.

 

Leolux Creator

The Creator is a separate website. Data that you provide are used exclusively to send the information you request. If you create an account, you can definitively cancel this at any time.

Related websites

Leolux Creator

The Creator is a separate website. There we will only ask you for data that are needed to send you the information you requested. When you create an account, you can cancel this permanently at any time. If you do not use your account for two years, your account details will be deleted.

Leolux Webshop

The Leolux webshop is managed by an external party. We only collect data that are essential for sending the product you requested. Purchasing data will be saved by Leolux for 10 years. Orders that are cancelled will be deleted from the system after 1 year, together with any linked personal data.

Disclaimer

Disclaimer

Texts, illustrations, videos and other information published here are copyright protected by Leolux Living BV in Venlo. Reproduction or display without Leolux’s explicit permission is not permitted and will result in legal action.

Recommended retail prices, sizes and other information is provided but is subject to errors and/or amendment. Leolux cannot be held responsible for damage that arises as a result of this information or the use of this website.